How to set up email in Microsoft Outlook

How to set up email in Microsoft Outlook

These steps are for Outlook for Microsoft 365 and Outlook 2019/2021 on Windows. If you're using the new Outlook for Windows, the steps are similar under Settings › Accounts › Add account.

  1. Open Outlook and go to File › Add Account.
  2. Enter your full email address and click Connect.
  3. If Outlook can't find your settings automatically, click Advanced options, tick Let me set up my account manually and choose IMAP.
  4. Enter the following:
    • Incoming mail: your server hostname, port 993, encryption SSL/TLS
    • Outgoing mail: your server hostname, port 465, encryption SSL/TLS
  5. Click Next, enter your mailbox password and click Connect.

If sending fails

Go to File › Account Settings › Server Settings and make sure My outgoing server (SMTP) requires authentication is ticked and uses the same settings as incoming mail.

IMAP or POP3?

Choose IMAP unless you have a specific reason not to. It keeps your mail on the server, so it stays in sync across your phone, computer and webmail. See IMAP vs POP3.

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